Excellent Data Recovery - I'm Very Please!!!

After trying several other companies, all of whom were either unable to recover my data, or were simply way too expensive, I stumbled upon Solid Rock. From the initial call through to completion of the service, Mark was the personification of professional. He took me through my recovery options - without using that disempowering jargon - and very quickly arranged an appointment for the same evening. Mark worked with dedication and focus, above and beyond what I was actually expecting; he did not stop unit he had recovered the requested data.

I can honestly say, that I do don't think I have ever been happier paying for anything than I was paying for this service. An amazing service and I am extremely pleased with it. I have to add, that even if Mark was unable to recover the data, because of the level of professionalism, care and concern displayed from beginning to end, I would still have been pleased. I would wholeheartedly and unreservedly recommend Solid Rock IT to anyone.

Steven - Croydon

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Frequently Asked Questions

We’ve compiled a series of IT Support FAQs based on service requests by our customers. If there's no answer here for your immediate query, simply get in touch with us to find out more.

Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.

We can also provide onsite visits for on-demand project solutions and IT consultancy.

As an outsourced IT support customer, whenever your have an Apple Mac or Windows computer problem, you can contact us in the first instance to log a support ticket via our IT helpdesk portal. We can then schedule either an onsite visit or remote computer support session to quickly sort this out for you.

We've made it easy for you you to log your IT Support Ticket.

  • By telephone
  • By email
  • By clicking on the remote IT support tool on your PC or Apple Mac computer to generate a request notification.

Yes. Our qualified team of IT support engineers have extensive experience with Apple Mac support and Microsoft Windows computer repairs, so we are well able to address both hardware and software issues for business and home users.

Many of our clients have a mixture of Windows computers and Apple Mac devices within their home or busines environment. This means you can trust our expertise to provide professional computer support and resolve the technical IT issue at hand.

Yes, if you would like remote IT support via remote telephone support session or connection to your computer via the internet, we can help you via both service options. This means you can get Remote IT Support for hardware and software challenges anywhere in the world, with just a simple IT service enquiry and having an internet connection.