IT Support Gurus Sorted our Network Infrastructure Concerns

We operate a family business and are often in need of small business IT support services near me services. During our online search for a flexible technology specialist, we came across Solid Rock IT UK and scheduled thier service to hel with our Ethernet cable installation services and wireless networking.

The team was to help us and now our systems are up and running properly across all zones. What's even better was the way they offered additional assessment of our network and within two days implement a robust firewall solution with load balancing and failover capabilities. Now we can all work at high speed without worrying about the losing internet connection should our primary broadband service stops working.

Solid Rock IT has been such a wonderful help for our business to the point where we are now using them for all onsite IT support London issues and defintely remote computer support should we need urgent technology help. Good to have found a reliable company who can provide small business IT support in London when we need it.

Martin - Putney

Professional Office IT Relocation & IT Support

We needed to move office and downsize on our commercial footprint due to business changes brought about by the pandemic. Solid Rock IT UK has been awesome from the outset and helped us with logistics, technology transfer and final setup at the new location. With many of our staffs now working from home, we needed help to fit everything together without the inconveniences of downtime.

Their engineers were truly fantastic, patient and above all reliable. We couldn't have done this on our own and thanks to the team, we are now on a new IT transformation path that make technology work successfully for us.

Happy days and we are now using their services for any IT Support issues we have going forward.

Ben - Central London

Fantastic IT Setup To Work Effortlessly From Home

The lockdown was upon us and as many users do, we needed a reliable work from home IT solution so our team can be productive and readily in contact. Solid Rock IT UK was able to come to our rescue and setup our systems so that not only do we have excellent WIFI throughout our homes, we are now able to work as a team as though we're still in the office.

They have excellent IT Support competencies, customer patience and a high degree of professionalism. Above all, they were able to explain things to us with such simplicity that our team could understand.

Truly refreshing and an amazing IT Support company for business and home technology services - highly recommend.

Caroline - Caterham

Excellent Whole Home WIFI System That Works

We have a large property and would oftentimes, suffer from poor wireless signal strength and frequent drop-offs during use. We contacted Solid Rock IT UK with our challenges and requested their help to make our WIFI better throughout our entire home. Their approach to making our WIFI solution work was very logical and they truly understand how to identify and implement a workable whole home wireless network solution that cater for our unique needs. 

In the end, we are now very happy, have WIFI coverage everywhere and can use our devices and services without consideration for signal loss or patchy coverage.

Thanks again Solid Rock IT and hope you are available to help us again when we need your IT services.

Alexander - Chelsea

Best Remote IT Support London Services Near Me

I had an unexpected software issue on my computer and was in need of remote IT support near me when I came across professional online computer repair company. Not only did they help with my immediate IT problems while working from home during this lockdown, I had them clean up system to make it operate faster.

I'm also very happy that I got through to them on the first call because with so many things happening around us, it's really hard to know who to trust during this difficult time.

They have proven to be responsive and certainly one of the best remote IT support companies I came across for a long time - very happy customer now my computer problem are solved.

I highly recommend Solid Rock IT UK to anyone who's working from home and need a professional outfit who care about helping their customer and understand what they are doing.

Louise - Hertfordshire

Business IT Support Near Me

We needed urgent IT services for our business and found Solid Rock IT UK, they responded to our concerns on the same day and resolved all technical issues. Now our systems are working properly and we were able to avert what could've been a totally unexpected disaster.

Thanks to Solid Rock IT for the amazing IT Support and professional engineers who got our business system up and running very quickly.

Clare - London

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Frequently Asked Questions

We’ve compiled a series of IT Support FAQs based on service requests by our customers. If there's no answer here for your immediate query, simply get in touch with us to find out more.

Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.

We can also provide onsite visits for on-demand project solutions and IT consultancy.

As an outsourced IT support customer, whenever your have an Apple Mac or Windows computer problem, you can contact us in the first instance to log a support ticket via our IT helpdesk portal. We can then schedule either an onsite visit or remote computer support session to quickly sort this out for you.

We've made it easy for you you to log your IT Support Ticket.

  • By telephone
  • By email
  • By clicking on the remote IT support tool on your PC or Apple Mac computer to generate a request notification.

Yes. Our qualified team of IT support engineers have extensive experience with Apple Mac support and Microsoft Windows computer repairs, so we are well able to address both hardware and software issues for business and home users.

Many of our clients have a mixture of Windows computers and Apple Mac devices within their home or busines environment. This means you can trust our expertise to provide professional computer support and resolve the technical IT issue at hand.

Yes, if you would like remote IT support via remote telephone support session or connection to your computer via the internet, we can help you via both service options. This means you can get Remote IT Support for hardware and software challenges anywhere in the world, with just a simple IT service enquiry and having an internet connection.