There's a new wave of cyber attacks looming via text messages and phone calls these, with significant risks to unsuspecting computer users in business and homes. The nature of these scam is growing at an alarming rate, with one in every 100 people getting fake messages and calls nearly every 5 minutes. Most of these scam text messages and calls seems to be automated and directed at tricking users by pretending to be from legitimate companies such as the bank and UK delivery companies.
Here's What You Need to Know
1. Couriers and delivery companies such as Royal Mail, Hermes, Just Eat, Deliveroo, Uber Eats and DPD are all aware of the sharp rise in scam texts and email messages affecting their brand. If you receive a message claiming to be from these or other delivery companies, always triple check the sender's details before responding. Bank phishing scams are also amongst those being targeted by cyber criminals.
2. With regards to delivery companies like Royal Mail, Hermes and DPD, it is important to realise that the amount of money requested by scammers is often very small and realistic enough to be overlooked. Ultimately, scammers are after your credit card and personal information, so don't be lured by the value of these legitimate fees.
3. Cyber criminals generally harvest your digital footprint - publicly available information about your business and staff - to initiate targeted cyber-attacks. Most of this information is readily available on company's website, social media accounts and regulating bodies.
How to Report Suspicious Emails, Text Messages and Phone Calls
You can report suspicious phishing emails, text messages and phone call scams to the reputable company and government agencies so they can take appropriate steps to help you stay safe. Some common reporting options include:
- Your Bank
- Delivery Companies
- Action Fraud
- Phone Provider - mobile and landlines
IT Support Company London for Business and Residential IT Support
Solid Rock IT UK provide business computer support in London and surrounding areas for IT infrastructure services, Apple Mac Support and Windows computer services. If you believe your computer has been compromised or need professional IT help at home we are here to help.
There may be times when you suspect that something isn't quite right with your system, but it's not clear how to proceed and that's where our IT support service expertise is able to help.
In the first instance, avoid using the affected apps and avoid accessing important files that require you to enter login details such as usernames and password. Get in touch for professional IT support advice and where necessary, schedule for an onsite computer support to resolve the issue.
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