3 Things You Need to Know About UK Delivery Text Message Scams and Bank Fraud

There's a new wave of cyber attacks looming via text messages and phone calls these, with significant risks to unsuspecting computer users in business and homes. The nature of these scam is growing at an alarming rate, with one in every 100 people getting fake messages and calls nearly every 5 minutes. Most of these scam text messages and calls seems to be automated and directed at tricking users by pretending to be from legitimate companies such as the bank and UK delivery companies.


Here's What You Need to Know

1. Couriers and delivery companies such as Royal Mail, Hermes, Just Eat, Deliveroo, Uber Eats and DPD are all aware of the sharp rise in scam texts and email messages affecting their brand. If you receive a message claiming to be from these or other delivery companies, always triple check the sender's details before responding. Bank phishing scams are also amongst those being targeted by cyber criminals.

2. With regards to delivery companies like Royal Mail, Hermes and DPD, it is important to realise that the amount of money requested by scammers is often very small and realistic enough to be overlooked. Ultimately, scammers are after your credit card and personal information, so don't be lured by the value of these legitimate fees.

3. Cyber criminals generally harvest your digital footprint - publicly available information about your business and staff - to initiate targeted cyber-attacks. Most of this information is readily available on company's website, social media accounts and regulating bodies.


How to Report Suspicious Emails, Text Messages and Phone Calls

You can report suspicious phishing emails, text messages and phone call scams to the reputable company and government agencies so they can take appropriate steps to help you stay safe. Some common reporting options include:

  • HMRC
  • Your Bank
  • Delivery Companies
  • Action Fraud
  • Phone Provider - mobile and landlines


IT Support Company London for Business and Residential IT Support

Solid Rock IT UK provide business computer support in London and surrounding areas for IT infrastructure services, Apple Mac Support and Windows computer services.  If you believe your computer has been compromised or need professional IT help at home we are here to help.

There may be times when you suspect that something isn't quite right with your system, but it's not clear how to proceed and that's where our IT support service expertise is able to help.

In the first instance, avoid using the affected apps and avoid accessing important files that require you to enter login details such as usernames and password. Get in touch for professional IT support advice and where necessary, schedule for an onsite computer support to resolve the issue.

We can help you with full computer health check to verify that your system is safe to use and your data is not compromised. If your computer hardware and applications should all be checked.

If you have additional requirements for wireless network, technology solutions or cybersecurity consultancy, we can help you design and implement a robust solution for Windows computer and Apple Mac environment, with solutions available to business and home users.

Get help for urgent IT services via remote IT support or onsite computer support services near me visit today. Simply send us your technology requirements for a quick IT Support quote today. Alternatively, call us now on 07951 878 703 and we'll be happy to assist you every step of the way.

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Frequently Asked Questions

We’ve compiled a series of IT Support FAQs based on service requests by our customers. If there's no answer here for your immediate query, simply get in touch with us to find out more.

Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.

We can also provide onsite visits for on-demand project solutions and IT consultancy.

As an outsourced IT support customer, whenever your have an Apple Mac or Windows computer problem, you can contact us in the first instance to log a support ticket via our IT helpdesk portal. We can then schedule either an onsite visit or remote computer support session to quickly sort this out for you.

We've made it easy for you you to log your IT Support Ticket.

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Yes. Our qualified team of IT support engineers have extensive experience with Apple Mac support and Microsoft Windows computer repairs, so we are well able to address both hardware and software issues for business and home users.

Many of our clients have a mixture of Windows computers and Apple Mac devices within their home or busines environment. This means you can trust our expertise to provide professional computer support and resolve the technical IT issue at hand.

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