Important Cybersecurity Tips for Business and Home Computer Users

There is a sharp increase of UK-based phishing scams since the start of 2021, with scammers posing as HMRC, legitimate banks and delivery companies. Many of these scams are very subtle and to an unsuspecting person, could potentially cause significant harm to your computer system, livelihood, personal information or all of the above.

 The Looming Threats of Internet Scams

Many internet scams take place without the victim's knowledge. Scammers adopt cunning tactics to steal, wipe or lock access personal and business data.

Staying safe in these unprecedented times require you to exercise intentional vigilance and a higher sense of awareness so you are protected against the threats of these cybersecurity scams. Here are some tips on how to avoid targeted scams that often come as emails, text messages, phone calls or website links. 

5 Ways To Avoid Being Scammed by Cyber Criminals

  1. Only download apps from official platforms such as:
  • Apple iTunes
  • Android Marketplace
  • Google Play Store

2. Never send your personal information, such as your credit card details, passwords or confidential information in email replies or text messages. Legitimate companies will never ask for this.

3. Always think twice and question the legitimacy of every text messages and emails before responding. If in doubt, get in touch with the real message sender (not the attacker's message) or bank directly via their email address or phone number on their website.

4. Review your digital footprint and only list essential information that customers need to know while limiting details that could be useful for attackers.

5. Train and support staff on how to understand and manage the impacts of information sharing on them and your organisation.

6. Simply delete suspicious emails without opening or replying to them.


How to Report Suspicious Emails, Text Messages and Phone Calls

You can report suspicious phishing emails, text messages and phone call scams to the reputable company and government agencies so they can take appropriate steps to help you stay safe. Some common reporting options include:

  • HMRC
  • Your Bank
  • Delivery Companies
  • Action Fraud
  • Phone Provider - mobile and landlines

If you believe your Apple Mac or Windows computer has been compromised or suspect something is not quite right, avoid using any apps or accessing important files that require you to enter login details. Seek professional IT support quickly so you can get a full computer health check carried out on your system to verify everything is safe. Your network, hardware and computer applications should all be checked.

Solid Rock IT UK provide expert technology solutions and cybersecurity consultancy for Windows computer environment and Apple Macs to business and home users.

If you need urgent IT services via remote support or onsite visit, simply get in touch to discuss your technology requirements today. Alternatively, call us now on 07951 878 703 and we'll be happy to assist you every step of the way.

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Frequently Asked Questions

We’ve compiled a series of IT Support FAQs based on service requests by our customers. If there's no answer here for your immediate query, simply get in touch with us to find out more.

Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.

We can also provide onsite visits for on-demand project solutions and IT consultancy.

As an outsourced IT support customer, whenever your have an Apple Mac or Windows computer problem, you can contact us in the first instance to log a support ticket via our IT helpdesk portal. We can then schedule either an onsite visit or remote computer support session to quickly sort this out for you.

We've made it easy for you you to log your IT Support Ticket.

  • By telephone
  • By email
  • By clicking on the remote IT support tool on your PC or Apple Mac computer to generate a request notification.

Yes. Our qualified team of IT support engineers have extensive experience with Apple Mac support and Microsoft Windows computer repairs, so we are well able to address both hardware and software issues for business and home users.

Many of our clients have a mixture of Windows computers and Apple Mac devices within their home or busines environment. This means you can trust our expertise to provide professional computer support and resolve the technical IT issue at hand.

Yes, if you would like remote IT support via remote telephone support session or connection to your computer via the internet, we can help you via both service options. This means you can get Remote IT Support for hardware and software challenges anywhere in the world, with just a simple IT service enquiry and having an internet connection.